There's now also some cleaning instructions should your figure have some printing powder left when it arrives.
Also, this image shows a good assembly order and the different pieces of a complete figure.
New and WIP stuff is usually presented and discussed here
A small gallery with some finished and painted figures can be found here
If you order several items and one gets cancelled because of printing issues, please contact shapeways support if you want to reorder it again. Support will ensure that you don't need to pay additional shipping.
I try to fix any issues found within 12 hours.