Why am I turning OFF materials?

Discussion in 'Shapeways Shops' started by PeregrineStudios, Jul 24, 2014.

  1. PeregrineStudios
    PeregrineStudios Well-Known Member
    Hi Shapeways,

    Just now, I've begun listing a new item. The new way the product interface is structured is a little odd, but everything new is odd at first, right? I'm sure I'll get used to it. What I WON'T get used to is, instead of going through a list of materials and turning ON the ones I want, instead I find myself going through the list turning OFF all the materials I DON'T want.

    I'm sorry, but this is just so silly. If I design a ring in stainless steel, I shouldn't need to go turn OFF every other material in every possible one-by-one (there was no 'Disable All' button that I could find). This is just a little ridiculous - I do hope a 'Disable All' button is in the works, and very very soon!
  2. stonysmith
    stonysmith Well-Known Member Moderator
    Sorry, but what?? Unless there is some new bug, the All Materials ON default was changed MONTHS ago.
  3. PeregrineStudios
    PeregrineStudios Well-Known Member
    Very strange. Unless... This model was UPLOADED months ago, I bet THAT'S it! In fact I think it was uploaded before they changed the product page layout (it took me a while to get to it!). I bet that's what happened here.
  4. stonysmith
    stonysmith Well-Known Member Moderator
    What is VERY odd here is that the same model should have been caught by the "Swatch Optimization" of a couple of weeks ago, where they turned OFF several materials in an effort to undo the previous auto-selection.

    If you find any other models with such a condition, I'd suggest you send the Model# to service@shapeways.com so that it can be reviewed.. just in case there is something else going awry.
  5. PeregrineStudios
    PeregrineStudios Well-Known Member
    Hmmm, that does sound a little odd then. I'll have a look through and see if I find any others.