Shipping Issue With Etsy Integration

Discussion in 'Customer Service' started by MasonandMansfield, Jun 30, 2020.

  1. I was able to add my product to my Etsy store and selected the lower cost shipping option. However, when the item is charged to me for production, it is charging me the higher shipping rate, thereby cutting down my profit.

    That said, i have 2 questions.

    Can i set a default shipping option for Etsy orders charged to me?

    and can i go in to orders placed and change the shipping to the lower shipping option?

  2. jimmyadvice
    jimmyadvice Shapeways Employee CS Team
  3. will do, thanks!
    jimmyadvice likes this.