https://www.shapeways.com/product/QARE8UBWM/inscribed-klein-bottle-opener-with-image I can upload an image but no preview is shown, it's just a gray box cf. attached. Should this be working? I set this up as a workaround because of bugs in the text customizer, e.g. https://www.shapeways.com/product/DZ68B2GCD/inscribed-klein-bottle-opener I have a customer who wants a short inscription that should fit fine, but because the letters in it happen not to have any descenders, the customizer makes the font too large, so it doesn't fit and can't be ordered. This has been reported and acknowledged here, but that was a couple years back and I guess it will never be fixed. So it would be nice to have the image customizer working. Now that I look at the text Klein bottle, that customizer doesn't seem to work either, again I just see the gray box. Checked in Firefox and Chrome, all ad and script blockers turned off. It would be nice to see these customizers working as I do get some requests for them. If they are no longer supported, well, ok, but could you announce that? Thanks.