TheKre8Group@nzlsnx Let me know what happens. Thanks. Happy we got a way forward on the issue.
TheKre8Group@nzlsnx Also Polyjet has a side with a Rounded edge and another with a sharp edge (depending how the technician oriented the part in the print) because of the support material used. As such one side is usually easier to put in than the other.
TheKre8Group@nzlsnx Hi, it is tight, I put mine against the edge of my desk and put my whole weight into it... otherwise the cables would be loose and it would defeat the purpose of the thing. i would use sandpaper instead of tools, tools might take off too much.
TheKre8Group@nzlsnx Hi, I just thought of something: you could use sand paper to make the holes slightly bigger so your cables fit in them. the 3D printing polyjet process is +/- 200um in the XY plane, so it wont be off by more than the thickness of a sheet of paper, it should take only a few sand paper strokes to make the holes big enough. Let me know how it works out.
TheKre8Group@nzlsnx Hi. Thanks for the feedback. We do sell a few Acrylic units a day and we never had a client say it didn't fit (we had issues with nylon in the past but we no longer offer that material). I myself have many acrylic units and they fit perfectly well.
Note: We do have 2 differnt models a version for the Magsafe 1 and another for the Magsafe 1 to Magsafe 2 adspter, some clients have made that mistake in the past. (i'm not sure if it applies to you or not).
Please take the issue to shapeways customer service, they will be able to guide you through what ever recourse you have at your disposal.
I hope this helps.
Thank you for your support and feedback.