Pictures won't upload to my models

Discussion in 'Bug Reporting' started by RSFNBKBNISF1, Nov 20, 2012.

  1. RSFNBKBNISF1
    RSFNBKBNISF1 New Member
    Hello, I have recently started a shop and have a couple of products. I can't seem to get the "upload pictures" to work in the product edtor.
    I have tried .jpg and .bmp at 450x324 and 700x519. The file path shows up in the browse box, but then nothing ever happens. No pictures ever get uploaded.

    Can anyone help?
     
  2. stonysmith
    stonysmith Well-Known Member Moderator
    What operating system and browser are you using?
     
  3. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    I'm seeing this as well using XP with Chrome. I've reported to bugs. Also moved the discussion to Bugs.
     
    Last edited: Nov 20, 2012
  4. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Try again now, to make me look silly, it started working once the bug catchers took a look at it.
     
  5. RSFNBKBNISF1
    RSFNBKBNISF1 New Member
    I am using windows 7, and explorer 8. I noticed that I was getting an error on the page in explorer. I then downloaded chrome and it worked fine fo4r the fist picture I uploaded. Now I can't get it to upload either. (attached screen print of explolrer error._)

    Thanks,
    Rick
     

    Attached Files:

  6. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    A suggestion is to Check the public facing product page to see if the images successfully uploaded to see if the issue is the page not refreshing. I've updated them with your latest info on the issue.