Custom Pendant Creator

Discussion in 'Bug Reporting' started by 1661104_deleted, Jul 19, 2017.

  1. Hi! I have a problem with a creator app. When I click "create my pendant"... nothing happens. I can upload and customize a design, but I can't save it. I use Edge.
    Thanks!
     
  2. Youknowwho4eva
    Youknowwho4eva Well-Known Member
    I know we have some compatibility issues with Edge, try using Chrome.
     
  3. aepaul2014
    aepaul2014 Member
    Hello,

    I'm having issues with the pendant creator as well (on Mac). I've tried to upload my design on Chrome, Firefox and Safari and it will not respond when selecting add loop and choosing a loop type. Also, when I try to add a flat blacking, it makes the backing a square instead of the shape of the design (my file type is a png, the design is black, and has a white background).

    Please help.

    Thanks!
     
  4. Youknowwho4eva
    Youknowwho4eva Well-Known Member
    If you can send me the image, and I can recreate the issue to report it.