Customer Service

For questions about ordering and shipment.

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  1. Youknowwho4eva
    [Locked] [Sticky]

    Posting Guidelines

    Youknowwho4eva
    0
    2,977
    Youknowwho4eva Feb 27, 2018
  2. gharryh

    Search Order History

    gharryh
    0
    33
    gharryh May 10, 2021 at 2:38 PM
  3. Endotact

    Stainless Steel 316l Not Available

    Endotact
    2
    68
    MitchellJetten May 10, 2021 at 5:07 AM
  4. lensman

    Anyone Had This Finish Problem With "flat" Printed Items?

    lensman
    0
    62
    lensman Apr 22, 2021
  5. Green_Tourmaline

    Hacked Account

    Green_Tourmaline
    1
    86
    SemperVaporo Apr 20, 2021
  6. edwin08

    Where Is My Order?

    edwin08
    2
    56
    edwin08 Apr 17, 2021
  7. TheSilverForge

    How Does Payment Work?

    TheSilverForge
    3
    630
    Matarael Mar 25, 2021
  8. Clayton360

    Elongated Holes, Parts Don't Fit

    Clayton360
    9
    121
    SemperVaporo Mar 17, 2021
  9. merecreation

    Shapeways Refused To Refund My Flawed Printed Piece! Please Help...

    merecreation
    1
    94
    merecreation Mar 16, 2021
  10. BIGWORM

    This Is A Joke.

    BIGWORM
    2
    158
    ZapWizard Mar 6, 2021
  11. PhoenixJedi

    Wrong Item In Order - No Response From Support

    PhoenixJedi
    2
    99
    PhoenixJedi Mar 2, 2021
  12. idehB

    Response Time

    idehB
    3
    122
    MitchellJetten Mar 2, 2021
  13. ZapWizard

    Shapeways Has Silently Raised Their Us Shipping Costs Again.

    ZapWizard
    2
    189
    ZapWizard Feb 24, 2021
  14. MikeyBugs95

    Please Stop With The Constant Print Rejections

    MikeyBugs95
    8
    210
    MitchellJetten Feb 19, 2021
  15. James3DS

    Shipping To Australia From The Uk, Import Duties? Semi Urgent

    James3DS
    4
    457
    CoastLineModels Jan 18, 2021
  16. winchymatt

    Aluminium Print Warped, How Do I Return / Refund ?

    winchymatt
    1
    101
    winchymatt Jan 18, 2021
  17. alttenere

    Materials Are Not Available

    alttenere
    10
    324
    alttenere Nov 5, 2020
  18. Zelnik

    Ups Lost Package, Tracking In Limbo

    Zelnik
    4
    198
    guyrixon Nov 3, 2020
  19. teeframed

    Steel Model Arrived Bent And Printed In The Wrong Material

    teeframed
    2
    151
    Shea_Design Oct 30, 2020
  20. HelenD

    Where Are My Models Printed?

    HelenD
    3
    315
    alextrevor Oct 27, 2020
  21. Freakazoitt

    Shipping To Russia

    Freakazoitt
    4
    190
    Freakazoitt Oct 25, 2020
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