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Being ignored on Items that came broken [message #59449] Tue, 01 January 2013 21:40 UTC Go to previous message
avatar Silverbeam  is currently offline Silverbeam
Messages: 162
Registered: August 2009
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Senior Member
So it's the holidays so I know things are likely slow,

but I did get someone to talk to me BEFORE Christmas, a claim was supposedly filed, and now even after a second email sent asking for a status update, I am not getting any new info. I need to get the broken stuff reprinted for a client ASAP and I am really annoyed that I am not even being talked to anymore.

Anyone else getting the cold shoulder?

BEWARE BAD PACKAGING! They like to toss multiple orders together, no matter how many there are, A single set came just fine with no broken parts, but anything remotely fragile when tossed in a bag with lots of items doesn't have a chance.

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