|Being ignored on Items that came broken [message #59449] Tue, 01 January 2013 21:40 UTC
So it's the holidays so I know things are likely slow,|
but I did get someone to talk to me BEFORE Christmas, a claim was supposedly filed, and now even after a second email sent asking for a status update, I am not getting any new info. I need to get the broken stuff reprinted for a client ASAP and I am really annoyed that I am not even being talked to anymore.
Anyone else getting the cold shoulder?
BEWARE BAD PACKAGING! They like to toss multiple orders together, no matter how many there are, A single set came just fine with no broken parts, but anything remotely fragile when tossed in a bag with lots of items doesn't have a chance.
SEE ETSY SHOP: http://www.etsy.com/shop/Silverbeam