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New customer cannot check out [message #53455] Fri, 31 August 2012 23:54 UTC Go to previous message
avatar lensman  is currently offline lensman
Messages: 1656
Registered: December 2009
Go to my shop
Shapie Expert
How very appropriate that I'm posting this message after posting THIS in the forum when I questioned why a new customer has to become a Shapeways member in order to buy something...

A customer of mine is trying to place a nice large order and cannot proceed to the Billing screen. She has shown me a screen-shot where she has entered her shipping address and when clicking on the Billing button nothing happens!! She has tried this numerous times (in Internet Explorer) with no luck.

Has anyone heard of any new customers having a similar problem?

Glenn


Glenn ------ My Website Third Dimension Jewellery

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