Hi pittance,
I'm sorry to hear you haven't got your order on time!
This is ofcourse as you can understand not meant to happen.
At the momen we're having difficulties with the Glazed Ceramics, this created a backlog thus letting you wait for a long time.
Please hang tight, monday the office is open again, so if you send an email to
service@shapeways.com we can have a look and see what's going on.
Cya,
Mitchell
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Hi dizingof,
You are probably talking about an order in FUD material,
because of the huge demand the backlog is tremendous
and we're trying to get back to normal with this!
This is also the reason CS can't give you an E.T.A. the supplier tries it's best, to work as quick as they can.
I'm sorry this creates huge delay's
Have a nice weekend,
Mitchell