I placed an order, I think yesterday for 4 items total. Two different models each with 2 quantity. Is it possible to swap one of those models with a new one I made? One of the first models I placed an order for is incorrect. If you look in my gallery folder you will see a round model called "flat_X3". This is one of the parts I ordered originally. I need to replace that part with the model called "round_flatX3_NEW". The parts may vary in volume, but not by much. I will pay for any additional costs if need be. I placed it recently and hoping we can fix this before it goes to production. Thanks for your help with this. -David
Don't worry, it happens to the best of us The best action in these cases is to contact service@shapeways.com and see if you can cancel the order, so you can place a new one. Cheers, Stijn