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Logo didn't show up [message #69966] Mon, 17 June 2013 17:22 UTC Go to next message
avatar c3carpentry  is currently offline c3carpentry
Messages: 2
Registered: April 2013
Go to my shop
Junior Member
I had a logo ( a "C" and an "H" that showed up fine when I uploaded it to Shapeways, but did not print when I got the item back. I don't think it was below the minimum thickness. At least not when I measured it in Sketchup. Curious if someone could tell me what I did wrong.

Let me know if you need more info.

Thank you

Chris

http://shpws.me/nQIT
Re: Logo didn't show up [message #69967 is a reply to message #69966 ] Mon, 17 June 2013 17:34 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5473
Registered: September 2008
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Shapie Expert
I work here
That's odd, What material did you print it in? Can you share a picture? Are the C and H attached to the rest of the model?

You can always email service and they can figure out why it happened, and at least if it's a fault on our side send you a new one.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Logo didn't show up [message #70105 is a reply to message #69967 ] Wed, 19 June 2013 15:35 UTC Go to previous message
avatar c3carpentry  is currently offline c3carpentry
Messages: 2
Registered: April 2013
Go to my shop
Junior Member
I can send a sketchup drawing as well. I will try emailing service. Thank you.


 
   
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