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Has anyone tried to upload in the last two hours? [message #60638] Thu, 24 January 2013 01:26 UTC Go to next message
avatar Tjsolo  is currently offline Tjsolo
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Registered: October 2012
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I have been uploading all day, and tonight just after 7pm I noticed shapeways lay out has changes, But my models arent showing up, and I am not getting the usual emails stating your model is being proccessed and ya know the routine ?
So whats up?


Tj Solo
Re: Has anyone tried to upload in the last two hours? [message #60640 is a reply to message #60638 ] Thu, 24 January 2013 02:05 UTC Go to previous messageGo to next message
avatar MixeeMe  is currently offline MixeeMe
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Registered: November 2012
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I noticed my FCS models started failing, but it's because previously the model unit has always defaulted to meters (even when I picked millimeters). Now, I have to specify millimeters... which is good b/c I can stop designing using the meter scale, which is annoying as most my models are around 5-6cm. Not sure if you are experiencing the same issue, but that's so far the only thing I've noticed.
Re: Has anyone tried to upload in the last two hours? [message #60656 is a reply to message #60640 ] Thu, 24 January 2013 11:31 UTC Go to previous messageGo to next message
avatar lensman  is currently offline lensman
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I'm consistently getting this error with full colour models

It seems your product is missing the textures it needs to be 3D printed. Please check the uploaded file to make sure the texture is in the root directory (we don't support textures in subfolders).

Have no idea if that's related and Service is looking into it for me.

Glenn


Glenn ------ My Website Third Dimension Jewellery
Re: Has anyone tried to upload in the last two hours? [message #60657 is a reply to message #60656 ] Thu, 24 January 2013 12:02 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
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I just tried a colour test upload that I know works.

No thanks for uploading a model email, but I did get. there's a problem with your model email.

The best bit - the model uploaded fine and is in 'My Models' with the right size and the colour it is supposed to have.

Hey Ho.

Paul




Re: Has anyone tried to upload in the last two hours? [message #60659 is a reply to message #60657 ] Thu, 24 January 2013 12:21 UTC Go to previous messageGo to next message
avatar lensman  is currently offline lensman
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Bizarre. What was the error message you got?


Glenn ------ My Website Third Dimension Jewellery
Re: Has anyone tried to upload in the last two hours? [message #60660 is a reply to message #60659 ] Thu, 24 January 2013 12:24 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
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Nothing specific, just.

"Uh oh! Seems like your model needs a bit more love before our robots can work their magic.

The 3D model 10mmcube-red-cross you recently uploaded didn't pass all our automated checks, so it's not yet ready for 3D printing.
"

Paul
Re: Has anyone tried to upload in the last two hours? [message #60677 is a reply to message #60660 ] Thu, 24 January 2013 15:58 UTC Go to previous messageGo to next message
avatar mkroeker  is currently offline mkroeker
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I guess this happens when the shapeways server is so overloaded that the process
that generates the preview image and video reaches its time limit just as it is almost
done processing the model.
(Now as NimlothCQ claims in the Announcement forum, the redesigned Upload page
is supposed to have led to a dramatic increase in model uploads during the few hours
that it has been live... still undecided if I should lose my faith in humanity)
Re: Has anyone tried to upload in the last two hours? [message #60691 is a reply to message #60677 ] Thu, 24 January 2013 17:48 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
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mkroeker wrote on Thu, 24 January 2013 15:58

I guess this happens when the shapeways server is so overloaded that the process
that generates the preview image and video reaches its time limit just as it is almost
done processing the model.
(Now as NimlothCQ claims in the Announcement forum, the redesigned Upload page
is supposed to have led to a dramatic increase in model uploads during the few hours
that it has been live... still undecided if I should lose my faith in humanity)



Really?

Try the model I referenced earlier - http://shpws.me/ncba, download it, then upload - it took 3 seconds to upload the model. Unless anything has changed SW MeshMedic timeout is 30 minutes Confused

If more uploads are taking place, I'll wager that they're taking place because of random fail errors.

Paul

[edited a 2nd time due to my carp smelling pistakes] Confused

[Updated on: Thu, 24 January 2013 19:03 UTC]

Re: Has anyone tried to upload in the last two hours? [message #60735 is a reply to message #60691 ] Fri, 25 January 2013 00:10 UTC Go to previous messageGo to next message
avatar lensman  is currently offline lensman
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Well, I finally got so sick and tired of reviewing my workflow, uploading, getting the previous mentioned error, re-doing and re-uploading over the last few days that I finally uploaded a file to one of Shapeways' competitors and got a clean upload with full colour. That settled it for me and now I know there is a problem here...


Glenn ------ My Website Third Dimension Jewellery
Re: Has anyone tried to upload in the last two hours? [message #60757 is a reply to message #60691 ] Fri, 25 January 2013 11:56 UTC Go to previous messageGo to next message
avatar mkroeker  is currently offline mkroeker
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Seems to be fixed now - both your "red cross cube" and one of my own wrl files were processed
correctly (and reasonably fast) including the expected "being processed" and "is now ready" mails.
Re: Has anyone tried to upload in the last two hours? [message #60758 is a reply to message #60757 ] Fri, 25 January 2013 12:00 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
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Yep, this does seem to be fixed now.

Even huge files (930k stl binaries ~45MB) are going through fine with all the right emails too Smile

Paul
Re: Has anyone tried to upload in the last two hours? [message #60759 is a reply to message #60638 ] Fri, 25 January 2013 12:12 UTC Go to previous messageGo to next message
avatar lensman  is currently offline lensman
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Just tried again. Still not working for me. Another file I uploaded fine to a competitor but not to SW. I got this email from Service this morning:

"Dev is looking into this.
It seems that there is something going on with the ZIP files and their unit conversion."


Glenn


Glenn ------ My Website Third Dimension Jewellery
Re: Has anyone tried to upload in the last two hours? [message #60826 is a reply to message #60638 ] Sat, 26 January 2013 04:17 UTC Go to previous message
avatar lensman  is currently offline lensman
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Just had success with two colour uploads, finally.


Glenn ------ My Website Third Dimension Jewellery

 
   
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