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WSF backlog [message #51090] Mon, 09 July 2012 20:55 UTC Go to next message
avatar stop4stuff  is currently offline stop4stuff
Messages: 3168
Registered: June 2010
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Shapie Expert
The WSF 'backlog' has been the same for over a month now. Any news on when normal service will be resumed?
Re: WSF backlog [message #51180 is a reply to message #51090 ] Wed, 11 July 2012 20:32 UTC Go to previous messageGo to next message
avatar underitall  is currently offline underitall
Messages: 56
Registered: August 2010
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Member
Hi S4S.
I ordered these pieces on 25th June:
WSF, BSF & WSFP and they got shipped on July 9th, arrived today (Expected ship date July 18th!) so it may just have not been updated.
Tom.
Re: WSF backlog [message #51181 is a reply to message #51180 ] Wed, 11 July 2012 20:42 UTC Go to previous messageGo to next message
avatar howardatPI  is currently offline howardatPI
Messages: 8
Registered: March 2010
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Junior Member
I ordered some BSF and Elasto parts on the 20th of June and they haven`t shipped yet.

So unless it is a problem with the Elasto parts, there is a still a backlog - as indicated on the materials status page.
Re: WSF backlog [message #51184 is a reply to message #51180 ] Wed, 11 July 2012 21:12 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
Messages: 3168
Registered: June 2010
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Shapie Expert
I've a couple of items ordered June 28th and due to have been shipped yesterday. The order I placed in May turned up ~10 days late and the material status page is still showing the same delay, the best Ive had was about 8 days from order to delivery & that one included a steel item - only asking Shapeways when things will get back to normal Wink

Re: WSF backlog [message #51488 is a reply to message #51090 ] Tue, 17 July 2012 19:00 UTC Go to previous messageGo to next message
avatar natalia  is currently offline natalia
Messages: 867
Registered: September 2008
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Senior Member
I work here
HI guys,

We just switched from updating the materials pages on a Monday to updating them on a Thursday, so consistency will resume next week and we update weekly.

As for the WSF backlog, it mainly affects larger models as one of our large printers has been crashing. Though we do put smaller models in there too.

Hope that helps!


Shapeways Community Manager
Re: WSF backlog [message #51490 is a reply to message #51488 ] Tue, 17 July 2012 19:18 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
Messages: 3168
Registered: June 2010
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Shapie Expert
Hi Natalia,

Thanks for the update, but when was it you say WSF will return to normal?

Paul

Re: WSF backlog [message #51570 is a reply to message #51490 ] Thu, 19 July 2012 16:58 UTC Go to previous message
avatar StuffBySteve  is currently offline StuffBySteve
Messages: 29
Registered: February 2010
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Junior Member
I'm wondering the same- I have an order of three small products (the longest dimension in any of them is 7.9cm), one in WSF and two in BSF. It was supposed to ship on July 4th, and still hasn't.
When are things going to be on track?

 
   
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