| shipping [message #45090] Thu, 08 March 2012 21:43 UTC |
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i checked the tracking of my package and it says' The driver was unable to collect funds on the 1st delivery attempt. A 2nd delivery attempt will be made'.
what funds is it referring to? i paid shipping already when i made the order.
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| Re: shipping [message #45091 is a reply to message #45090 ] Thu, 08 March 2012 21:45 UTC |
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You probably are being charged import duty fees. I've had that happen before. How big was your order?
http://www.eyephoriadesign.com
http://www.shapeways.com/shops/eyephoriadesign
http://www.etsy.com/shop/eyephoriadesign
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| Re: shipping [message #45097 is a reply to message #45092 ] Thu, 08 March 2012 22:26 UTC |
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Yup, those would be the import fees UPS is charging you (and they can be exorbitant). I routinely get charged anywhere from 30-60% of my model's worth in brokerage and duty fees.
It is just the cost of being able to rapidly prototype, and it is something you'll likely have to get used to!
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| Re: shipping [message #45101 is a reply to message #45097 ] Thu, 08 March 2012 22:34 UTC |
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dang, that really throws a wet rag on it all...
BTW, what happens if i ain't home next time they try? It goes to my local UPS and i have to go there to pickup/pay?
[Updated on: Thu, 08 March 2012 22:35 UTC]
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| Re: shipping [message #45106 is a reply to message #45101 ] Thu, 08 March 2012 22:51 UTC |
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I believe they make three delivery attempts (3 consecutive business days), and if at that point they have been unable to meet someone at the house to collect the funds, they'll hold it at the depot. If it sits at the depot without being picked up for too long they will send it back to the company that shipped the package to you.
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| Re: shipping [message #45155 is a reply to message #45106 ] Fri, 09 March 2012 19:18 UTC |
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I got it today.
My first reaction...I was really impressed. It was the size, weight and texture (Bronze Matte) I was hoping for.
The disappointment are my own goofs. It is meant to go on my keychain but the the hole in my model was too small. I might be able to find and fit small wire through it or something.
Also, the symmetry is a little off, but again, looking at my model, it's my goof.
Was it worth $29 +$6(shipping) + $15 (duty) = $50?...
I'd say yes, but I probably won't be making as many items as I first thought, mainly because of the duty cost. %50 of the model...ouch.
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| Re: shipping [message #45308 is a reply to message #45155 ] Sun, 11 March 2012 11:55 UTC |
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Yeh these additional costs UPS are throwing onto these things is really quite the joke.
3D printing itself is expensive enough at the moment, and I find it somewhat dishonest on the part of the shipping company to slam you with further fees as soon as the package arrives. If anything, there should be a way to calculate an approximation of the additional fee, given the weight of the package and location its being shipped to.
Coming from Australia, Ive never actually had these additional fees (yet), but it is aggravating to see it happening to others, and I worry about my potential future overseas customers when I start selling 3D prints from my own shop......
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| Re: shipping [message #45677 is a reply to message #45308 ] Mon, 19 March 2012 01:03 UTC |
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| AD-Edge wrote on Sun, 11 March 2012 11:55 |
Coming from Australia, Ive never actually had these additional fees (yet), but it is aggravating to see it happening to others, and I worry about my potential future overseas customers when I start selling 3D prints from my own shop......
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Yes, I've had many gripes here about UPS and have had to severely cut back my orders... For example I was once charged $14 at the door by UPS for a $7 WSF model! I've seen on the forums here that Australians don't get charged anything on orders less than $1000 so you can count yourself lucky!
I really hope Shapeways can come up with another shipping option soon. When I order from other companies in the States I always ask if they will ship by mail even if they don't state it. Most will oblige but if they say they only use UPS I tell them they just lost a customer and the reason why.
Glenn
Glenn ------ My Website Third Dimension Jewellery
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