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Shapeways bug/feature request reporting system? [message #37032] Thu, 20 October 2011 15:12 UTC Go to next message
avatar robs_mw  is currently offline robs_mw
Messages: 19
Registered: May 2010
Go to my shop
Junior Member
Hello Shapeways,

It seems bug reports and feature requests are now spread-over the various forum sections/posts.

Furthermore there is to my knowledge no published release planning from Shapeways when these bugs are going to be fixed (or even if they have arrived at your developers for analysis), or when new features are planned to be delivered.

It might be handy to setup something?
I can recommend a ticketing system like e.g. Mantis (http://www.mantisbt.org/) where you can define projects for the different areas e.g. bugs, feature requests etc.

You can also link such a ticketing system to your own software configuration management system, and to release planning. Razz

Let me know your thoughts about this.

Cheers,
Robert


Rob's Model Workshop
http://www.shapeways.com/shops/rmw
http://robs-mw.com
Re: Shapeways bug/feature request reporting system? [message #37064 is a reply to message #37032 ] Thu, 20 October 2011 22:09 UTC Go to previous message
avatar duann  is currently offline duann
Messages: 364
Registered: August 2008
Go to my shop
Senior Member
I work here
Hey rbos,

We are in the process of implementing user voice to track these issues from the community.

Thanks.



Duann Scott, Designer Evangelist, Shapeways

 
   
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