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Question about billing address [message #28719] Tue, 07 June 2011 11:09 UTC Go to next message
avatar mcw  is currently offline mcw
Messages: 2
Registered: June 2011
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Junior Member
I have a simple question:

The order page says "no PO box accepted," but my registered billing address with the credit-card company is a PO box (I live in a small town and the post office doesn't deliver to street addresses).

What should I do?

Thanks.
Re: Question about billing address [message #28723 is a reply to message #28719 ] Tue, 07 June 2011 11:50 UTC Go to previous messageGo to next message
avatar KevinN  is currently offline KevinN
Messages: 26
Registered: June 2010
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Junior Member
I work here
Hi There,

we ship with UPS exclusively. As UPS do not deliver to PO boxes we can not accept PO box addresses for shipping.

It is no problem to set your billing address to a PO box address as long as the billing address is in the same country as shipping address.

Should you have further questions over this you can contact us at service@shapeways.com

Cheers,

Kevin
Re: Question about billing address [message #28724 is a reply to message #28719 ] Tue, 07 June 2011 12:18 UTC Go to previous message
avatar mcw  is currently offline mcw
Messages: 2
Registered: June 2011
Go to all my models
Junior Member
Thank you Kevin.

Shipping is no problem -- as you say, UPS delivers to street addresses, so they will deliver without any issues. My concern was with the billing address, but it sounds like there will be no issue.

Thanks for clearing that up. (Shapeways may want to consider rewording the site a little, softening the language about "no PO box" in the billing address section.)

 
   
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