| Model not Displaying with Color? [message #25639] Tue, 05 April 2011 04:40 UTC |
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Here is the model on which I'm working. It's based off of a previous model, which turned out to be too thin to print in Full-Color sandstone. It's uh, been a rough and bumpy ride (this was "baby's first retopology"), so I was really thrilled to see it successfully upload. The thing is, it's not showing up as color on the preview. I know I made UVs and uploaded a png with it, checking the wrl confirms it's using the png, and it uploaded without any error e-mails... But it's not showing up in color. I've marked it public-viewable and part-available for the time being, but I just want to make sure if I order it, if it'll come in color or not. Any suggestions on what I did wrong?
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| Re: Model not Displaying with Color? [message #25649 is a reply to message #25639 ] Tue, 05 April 2011 08:23 UTC |
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Did you check that the image filename is just the filename without any directory path?
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| Re: Model not Displaying with Color? [message #25671 is a reply to message #25639 ] Tue, 05 April 2011 19:39 UTC |
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I've had no luck using the .wrl file format. So, I gave .x3d a go, it worked
first time!  (i'm using Blender).
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| Re: Model not Displaying with Color? [message #25672 is a reply to message #25671 ] Tue, 05 April 2011 20:28 UTC |
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We are investigating right now. There maybe a problem with color upload without textures.
I hope to tell you more tomorrow.
Best,
Robert
Robert Schouwenburg
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| Re: Model not Displaying with Color? [message #25685 is a reply to message #25649 ] Wed, 06 April 2011 02:28 UTC |
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| stop4stuff wrote on Tue, 05 April 2011 08:23 |
Did you check that the image filename is just the filename without any directory path?
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Yeah, it's just the filename, without any directory. Like last time, I had to manually change it and convert the BMP file to a PNG, so it reads:
url "realsfinallowfiTex0.png"
(Yes, I know, I have a horrible naming convention problem.)
| stuartar wrote on Tue, 05 April 2011 19:39 |
I've had no luck using the .wrl file format. So, I gave .x3d a go, it worked
first time! (i'm using Blender).
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Heh, I'll keep it in mind, and I might try it out if I get some free time anytime soon. I'm using ZBrush, and they've got a plugin that's supposed to do well for exporting to printable formats, but hey, I was already using Blender for part of it, too.
| robert wrote on Tue, 05 April 2011 20:28 |
We are investigating right now. There maybe a problem with color upload without textures.
I hope to tell you more tomorrow.
Best,
Robert
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Good to hear that you're on it. There was a texture file with it, though, but you're the guy who knows more about this stuff.
[Updated on: Wed, 06 April 2011 02:31 UTC]
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| Re: Model not Displaying with Color? [message #25699 is a reply to message #25692 ] Wed, 06 April 2011 14:03 UTC |
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Thanks, stop4stuff. I don't really understand why that works, but at least it works. I'm getting a second color uploaded, and ordering shortly, but I'm leaving the original up so as not to interfere with robert's investigation on the matter.
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| Re: Model not Displaying with Color? [message #25706 is a reply to message #25699 ] Wed, 06 April 2011 16:23 UTC |
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You can take it down if you want to. I have a copy sitting in our ticket system for the investigation.
Best,
Robert
Robert Schouwenburg
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| Re: Model not Displaying with Color? [message #25947 is a reply to message #25706 ] Tue, 12 April 2011 01:42 UTC |
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Sadly, it appears the model wasn't Full-Color printable. I got an e-mail saying that my hole was way too small for cleaning, so I guess I'm going to the drawing board again. This is the concept I'm going for, it's still in Sketchup so it'll have about a hundred not-two-manifold edges to fix in post, but I'm wondering if there are any obvious issues with the concept? Now that I know that the hole needs to be bigger, I'm hoping that that's big enough, I'm a little bit concerned about how well it's supported, though.
It'd be nice if we could test if a model is printable in a given material after uploading but before order.ing.
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