Hi, A question about the way you charge shipping costs. When ordering a product it says it includes "Vat & shipping". Why isn't shipping per order instead of per product? Or am I mistaken? I checked it in the ordering process where the price (Inc Vat & shipping) is only multiplied by the quantity. Regards, nibbo
Shipping costs are built into the material/production costs. So if you see something that's $10 on Shapeways it costs that amount to make it and get it to your door.
Perhaps I should add what my point is: Say you have a small part which you want to order 20 of. I hope your not getting charged with 20x shipping costs for those parts would easily fit in one package.
If you look at my shop, I have some small cheap items. I ordered a pile of items (just above the minimum order amount of $25) that was shipped in one package, overseas, in only a few days. I actually worry that Shapeways is losing money on shipping small orders. They don't add a fixed shipping cost to each item. It seems like a certain percentage of a material's cost-per-cubic-cm is there to help cover their shipping expenses. So it's proportional to the size of the item. I tried one item that is only $0.35, and I could get 100 of them printed and sent in a box for $35.
Yes, the shipping charges are included in the price. The minimum orderamount insures that our handling & shipping costs are covered. Cheers! Robert