Alien_Luxury_Miniatures@tetra1304 Please contact Shapeways customer service for a replacement model. They are usually happy to replace a model broken in transit. For the other model's bent panels, soak it in warm/hot water to "relax" the material so they may be straightened out. We hope this is helpful!
"They were odd-looking things. I had never seen anything like them before. Perhaps these were the experimental TIEs we have been hearing about." ?Ace Azzameen - http://shpws.me/Po2o
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