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Shapeways raises $5M and opens HQ in New York


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congrats guys! and welcome to the northeast.
#1 Jessica (Homepage) on 2010-09-23 12:54 (Reply)

great to hear!! really cool to see shapeways growing so quickly!
#2 Mitchell Jetten on 2010-09-23 13:01 (Reply)
@Peter, does this mean you will be moving to New York as well?
#3 Mitchell Jetten on 2010-09-23 13:04 (Reply)
Will you be able to still suply the customer in Europe??
#4 a.p on 2010-09-23 13:14 (Reply)
Yes, absolutely.
#4.1 Bart Veldhuizen on 2010-09-23 13:34 (Reply)
Wow - amazing news guys. We'll be sad to see you go from our kikkerlandje though... (or maybe not?)

Cheers - Michiel
#5 Michiel Cornelissen on 2010-09-23 13:17 (Reply)
Ralph and his Customer Services team will stay in NL and keep on growing together with the community. It just means that we will be closer to our American community as well whilst staying close in touch with our current friends. Customer services will remain happy to enable creation!
#5.1 Marleen Vogelaar on 2010-09-23 14:09 (Reply)
CS stays :-D
#6 Mitchell Jetten on 2010-09-23 13:27 (Reply)
Great news, it only seemed like a matter of time before an office opened up in the states. I'll welcome you to the northeast along with Jessica. Looking fwd to whats to come. And looking fwd to meeting some of the Shapeways Team this weekend @ the makerfaire.
#7 jeff bare (Homepage) on 2010-09-23 13:50 (Reply)
Oh... that's good for you I guess but it got me a bit nervous. What will the prices be for us in Europe? What about taxes and shipping? It was just so great to see a company that is NOT US-based for once... :-( Oh well, wish you all the best anyway of course!
#8 Anja Johansson on 2010-09-23 14:01 (Reply)
Dear Anja,
No worries, when you are in the EU nothing will change. We will keep on shipping from the EU, now and in the future. So don't worry about import charges. Shipping will remain free of charge. That's how we like it.

For our American friends it can have a positive impact on import taxes. We would love to get rid of those. So somewhere in the future, we hope to share some good news on this..................
#8.1 Marleen Vogelaar on 2010-09-23 14:16 (Reply)
=) Thank you for those wonderful news!! Made my day!
#8.1.1 Anja Johansson on 2010-09-23 14:25 (Reply)
That made my day as well! :-)

I don't know how I could have missed this comment before I posted (below).
If that's the case then this is truly a win-win situation for everyone. :-D
#8.1.2 Tommy Strömgren on 2010-09-24 10:11 (Reply)
Most excellent news. I know that if I had a ton of money I would have invested too. I've seen 3D printing popularity coming way before I even heard about Shapeways...

It probably won't affect me in terms of Import taxes (being in Canada) - still will have to pay $5 for a $9.40 metal ring... :-( but maybe the shipping will be quicker, although it's not exactly slow now. Perhaps we could have more options in terms of shipping...?

#9 Glenn Slingsby (Homepage) on 2010-09-23 14:26 (Reply)
Further to my own comment - when you open up your office in Toronto THEN I'll be happy! :-)

#9.1 Glenn Slingsby on 2010-09-23 16:17 (Reply)
congratulations guys! that is a big investment and a huge step in your development!!!

I do regret though, that Shapeways is no longer a true-Dutch company :-(
#10 Dimitri Kobzar (Homepage) on 2010-09-23 15:13 (Reply)
and big thanks goes to Philips for believing in this start-up!
#10.1 Dimitri Kobzar (Homepage) on 2010-09-23 18:13 (Reply)
Amazing! Congratulations guys & gals! 5 million should be enough to buy some shiny new machines :-)
#11 Noodles on 2010-09-23 17:41 (Reply)
I really admire and encourage the openness of this message.
You guys state how, why, who and what about this investment, the history behind it and the reason to also open up in new amsterdam.. i mean.. new york. Very very appreciated.

And of course: CONGRATULATIONS! It's great news!
#12 chris bense on 2010-09-23 18:10 (Reply)
Whoot! congrats!

If I encounter ny based php developers, I'll send them your way!
#13 Ivo jansch (Homepage) on 2010-09-23 19:30 (Reply)
Yes, please! We can need some real talented PHP / LAMP developers.
#13.1 Robert Schouwenburg on 2010-09-24 10:30 (Reply)
When will you be here in NYC? Welcome. I'm a New Yorker, so this is amazing!
#14 JessicaL on 2010-09-23 19:53 (Reply)
We plan to be there somewhere in November.
#14.1 Robert Schouwenburg on 2010-09-24 10:29 (Reply)
Awesome news Shapeways - Congratulations !

A few minutes ago i started receiving the Google traffic analytics reports for my shop
It shows that most of my traffic comes from Google searches for "Shapeways"..

This last Google search-term sent to my shop (number 10 on the list) sais it all for the future !

"shapeways stock"


#15 Dizingof (Homepage) on 2010-09-23 23:47 (Reply)
Dizingof! mine started yesterday,,, in 1day i had 40unique visitors :-D

but most of them just typed in "shapeways",, not my trains or something,, did they go to my shop through google? or did they go to

#15.1 Mitchell Jetten on 2010-09-24 10:40 (Reply)
Excellent work, folks! And very welcome news. As a Bostonian, I can't wait to drop by your new digs -- what does "opens" mean exactly, by the way? -- if you don't mind gawking science-types wandering about. Looking forward to more sensational customer service, sweet services, and mind-bending ideas from y'all. Congratulations!
#16 David Drummond (Homepage) on 2010-09-24 00:33 (Reply)
Hi David,
Let us know when you are in the area!
#16.1 Marleen Vogelaar on 2010-09-24 14:19 (Reply)
Does a TOUCHDOWN dance!! :-) Congrats!

#17 T. Shawn Johnson on 2010-09-24 04:25 (Reply)
hooray!! welcome to the neighborhood!!!!! love from brooklyn :-)
even more awesome than the news i was expecting (silver printing).
#18 Erica (Homepage) on 2010-09-24 06:59 (Reply)
Congratulations! :-)
A part of me is very, very, veeery happy for you, with success of the company.
The summary of the company's history was a great read, loads of interesting and inspiring information.

Another part of me is somewhat worried..

First, there's the notion that you might get "americanized" and lose the "small company feeling" that we've grown so fond of here.
After reading the comments here I understand that the CS guys will stay as is... which is a great relief :-)
Will our metallurgy go-to guy GlenG still be "in the loop"?

The there's the moved production facility..
I guess it will mean training entirely new staff who will possibly fall into old problems that have been resolved at the current facility.

Then there's the egotistical part of me that realized that the days of cheap (toll-free) deliveries from Shapeways within the entire EU are probably over soon.
If you add the outrageous "additional charges" from UPS that some of your customers have experienced (since the "extra work" will now be needed for us europeans instead) this might turn nasty for some of us...

I guess what I'm trying to say is:
PLEASE keep the original production facility for your european customers. :-D
#19 Tommy Strömgren on 2010-09-24 07:56 (Reply)
No worries. We will keep on producing in the EU. We love our small-company-culture too and we like to keep it that way. It is not that grow 1000 people anytime soon.
#19.1 Robert Schouwenburg on 2010-09-24 11:21 (Reply)
Congratulations guys!

#20 Joris Peels (Homepage) on 2010-09-24 07:57 (Reply)
I’ve got a mixed feeling about this news: I hope you will not become too much “US centric”-please read below to understand what I mean :
Venture companies could decide (2011) it is not cost wise for this type of company to have HQ and CS on two different continents. They decide to move customer service to the U.S., take U.S. sub contractors for 3D printing in order to reduce overhead. All orders are now produced in the U.S. Small change in the shipping cost structure follows: shipping cost to the U.S.: Free / to elsewhere: starting from $29.95...
I really hope I’m plain wrong on this !
#21 fx2 on 2010-09-24 08:39 (Reply)
Don't you worry. We will not change the way Shapeways delivers to her customers. We do not charge US customers extra today so there is no reason to turn it around. EU is also a very important market for us.
#21.1 Robert Schouwenburg on 2010-09-24 11:24 (Reply)
i'm with you on that one!

Robert says no,,, but it's possible that venture companies change the rules?
#21.2 Anonymous on 2010-09-24 11:27 (Reply)
The investors and Shapeways management team are aligned on these topics.
#21.2.1 Robert Schouwenburg on 2010-09-24 12:06 (Reply)
I suspect (hope) that they are aiming for a Ponoko style structure..several production centers, near their customers. They could save A FORTUNE in shipping by producing in Europe AND the USA
#21.3 Robert Carlsen on 2010-09-24 17:43 (Reply)
Hi guys,

thanks for all the great comments !

To be clear and confirm what Robert has posted - Shapeways will keep all the things that are good and improve those that we can. We are extremely happy with Union Square Ventures and Index Ventures because they believe in exactly what we are doing. With your help and the money raised we are going to make Shapeways even cooler/easier to use/faster than before.

Hope this helps.

#22 Peter Weijmarshausen on 2010-09-24 12:39 (Reply)
Folks always get worried when they've got a good thing, and it wants to change. They will assume, sometimes, that the change will take away some of that good thing.

So I say to them ... let's just wait and see. You can't change change. It will happen anyway. We try hard, but we really can't predict the future.

We have to put our trust in the nice people at Shapeways, and have faith that the personalities we have come to love will continue to pride themselves in the "good feelings" they give more so than getting more than they need out of the company.

#23 T. Shawn Johnson on 2010-09-24 14:09 (Reply)
Today Shapeways was on RTL Nieuws (the netherlands ;-) ) :-D
Virtox,, (user)
Marleen,, (finance)
Bart (community)

cool to see you 3 in the video!

@Bart,,, so where are you going? also to NY? haven't seen you in the list of staying people?
#24 Mitchell Jetten on 2010-09-25 18:47 (Reply)
Put it on youtube with subtitles ! :-P
#24.1 Dizingof on 2010-09-25 19:05 (Reply)
I'll be sad to see Shapeways leave Eindhoven, as I thought it was great to have such a cool and innovative company in this area.
#25 Jeroen on 2010-09-27 07:33 (Reply)
When, if ever ,do you plan on going public? Your stock would be a big hit!
#26 JeromeWarren on 2013-02-10 01:24 (Reply)

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