Does Shapeways Usually Charge You Twice For An Order?

Discussion in 'General Discussion' started by thetoysurgeon, Dec 21, 2023.

  1. thetoysurgeon
    thetoysurgeon Member
    Just made an order and noticed I have been charged twice for the same amount on my bank card?
     
  2. barkingdigger
    barkingdigger Well-Known Member
    Not in my experience - you'd best contact Customer Service to get it sorted.
     
  3. MitchellJetten
    MitchellJetten Shapeways Employee CS Team
    Usually one is the authorization, the second one is the charge.
    The authorization turns into a charge and thus should automatically disappear.
     
  4. fethey
    fethey Member