I received this email saying my account will be deleted, even after I signed back in days ago. Is this real?
It's a legit email! Let me check in with the dev team to see why you received the second notice after you already logged in upon the first notice. The email is normally triggered if you haven't logged in for 3 years. If you login this counter should reset and shouldnt send you the second notice.
Thank you for waiting. Would you be able to forward the email to service@shapeways.com please include "for mitchell" Our dev team is interested to see what is going on here
just to close the loop, the email was for a secondary account, not the account Paulelderdesign used to reply here