That is unfortunate, both that the wires snapped during post and that the order was rejected. At this point, I am still testing the material to see how it handles different designs. For my purposes breaks tell me more than a complete model does.
Perhaps a tag/flag that can be applied to the model to let you guys know that we don't care what the result of the print job is would be handy.
Unfortunately, I am not too sure if that is as simple of a solution. The large plate that the wire connects to is also very thin. Connecting to the side (as opposed to the large flat surface) makes removal of the wire easier). There is only so much that you can thicken the wire before it is thicker than the part that it is supporting.
A solution might be to use an oval or rectangular wire. This would allow an increased cross section (with an increased strength) - however, I am not sure if you will allow that to pass your checks.
An oval with a major axis of 0.9 and a minor axis of 0.3 would have a cross section of 0.212 - a bit larger than a simple circle with a diameter of 0.5 mm. The thinner wire would make it easier to connect to the thinner parts - even though it is wider as well.
That will work, I actually figured that it would be easier to do the layouts with a more cube like shape than it would be with a large flat area of parts. If large and flat is the way to go - I can arrange my parts in that manner.