Model Discrepancies (Sandstone)

Discussion in 'General Discussion' started by developmentmanagement, Aug 11, 2014.

  1. Recently my second order of models came in printed in full color sandstone. I was wondering if anyone else experienced any discrepancies in finishing between orders. I got the same model in my first and second order and as you can see from the images the surface in the newer order is much more rough with very sharp print lines, compared to the older order from about a month ago that appears more smooth with less profound lines. the newer model is also more of an off white and gives off a very chemically odor. Any thoughts as to why this happens?
     

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  2. stonysmith
    stonysmith Well-Known Member Moderator
  3. MitchellJetten
    MitchellJetten Shapeways Employee CS Team
    yeah this isn't the quality you should expect.
    send an email to service@shapeways.com and we will make sure you receive a reprint :)