Wall thickness check not working?

Discussion in 'Bug Reporting' started by lensman, Mar 18, 2014.

  1. lensman
    lensman Well-Known Member
    Uploaded two models a couple hours ago and the automated wall thickness check is stuck on "loading". Is there an issue?
     
  2. Ed_Ikeguchi
    Ed_Ikeguchi Member
    Would love to hear a response for this topic as I am also experiencing the same problem. I've been uploading and checking wall thickness all day, and it stopped working, oh maybe, about 3 hours ago. Automated Wall Thickness just says "Loading".

    -Ed
     
  3. stonysmith
    stonysmith Well-Known Member Moderator
    If you still can't see the results, and if it's available, try clicking the "Check" button again.
    There was a problem earlier that should have been cleared now.
     
  4. lensman
    lensman Well-Known Member
    Nope. Both models still stuck on "Loading" and the Check Now button is not displayed.

     
  5. stonysmith
    stonysmith Well-Known Member Moderator
    What model# are you seeing this problem with?
     
  6. lensman
    lensman Well-Known Member
    1794608 and 1794556.... both private.
     
  7. Youknowwho4eva
    Youknowwho4eva Well-Known Member
    We're experiencing some issues with model processing and will be working out the kinks starting at 2:30pm EDT today and coming back up online at 4pm. We apologize for any inconvenience and appreciate the patience as we optimize the shapeways experience