Hi Shapeways team, in the past months, some items of mine were bought by other customers. Since I haven't received anything on my paypal account, I was wondering what has gone wrong? Thanks in advance, Gijs
Gijs, Payment can be 30 days after the fact. But if you speak of months you should have gotten money already. I'll send this on to customer service and ask them to check it out.
Hi Gijs, please bear in mind that you should have at least 30 dollars in markup before you'll get paid. You can check this by going to your profile page. UNderneath the header: Shop options >> click on " order overview'
Ah...ok, I hadn't yet seen that button. Seems I need to promote my shop a bit better ... Cheers, Gijs