Home » Support » Bug Reporting » create 2d to 3d
Search Search  
Show: Today's Messages    Show Polls    Message Navigator
create 2d to 3d [message #55644] Fri, 19 October 2012 11:00 UTC Go to next message
avatar CROMO3D  is currently offline CROMO3D
Messages: 26
Registered: January 2009
Go to all my models
Junior Member
hi im trying to use the "2d to 3d creator, but after upload the black and with image, i have no feedback ,no mail no model in my gallery


thanx
Re: create 2d to 3d [message #55651 is a reply to message #55644 ] Fri, 19 October 2012 13:46 UTC Go to previous messageGo to next message
avatar mkroeker  is currently offline mkroeker
Messages: 2006
Registered: June 2012
Go to all my models
Shapie Expert
Can you specify your browser and operating system please ?
Re: create 2d to 3d [message #55653 is a reply to message #55644 ] Fri, 19 October 2012 14:27 UTC Go to previous messageGo to next message
avatar natalia  is currently offline natalia
Messages: 862
Registered: September 2008
Go to all my models
Senior Member
I work here
This should have been fixed with yesterdays release so do please tell us exactly the problem so we can investigate.


Shapeways Community Manager
Re: create 2d to 3d [message #55819 is a reply to message #55653 ] Tue, 23 October 2012 20:53 UTC Go to previous messageGo to next message
avatar eanmeyer  is currently offline eanmeyer
Messages: 3
Registered: October 2012
Go to all my models
Junior Member
I am experiencing what I believe is the same problem. When I try and use the 2D to 3D Creator using this link: http://www.shapeways.com/creator/2d_to_3d/ I am sent to the below page:

http://www.shapeways.com/creators/jpg2stl/process.php

There is no text on this page. I receive no email later. Nothing shows up in my Gallery.
I am running Windows 7 Professional 64 bit. I have tried in Chrome Version 22.0.1229.94 m and IE 9 Version 9.0.8112.16421 Version 9.0.10 and Firefox Version 14.0.1 and 16.0.1.

I hope this helps.

Thanks,

Ean

[Updated on: Tue, 23 October 2012 20:55 UTC]

Re: create 2d to 3d [message #56021 is a reply to message #55819 ] Sat, 27 October 2012 04:15 UTC Go to previous messageGo to next message
avatar phredt  is currently offline phredt
Messages: 1
Registered: October 2012
Go to my shop
Junior Member
I have the same problem, on windows vista with firefox and chrome.
Re: create 2d to 3d [message #56031 is a reply to message #55644 ] Sat, 27 October 2012 13:57 UTC Go to previous messageGo to next message
avatar SonOfCann  is currently offline SonOfCann
Messages: 2
Registered: April 2011
Go to my shop
Junior Member
I too have the same problem, exactly as eanmeyer described. I'm using Windows 7 Ultimate SP1 64bit and I've tried both the latest versions of Google Chrome and Internet Explorer.
Re: create 2d to 3d [message #56040 is a reply to message #55644 ] Sat, 27 October 2012 17:12 UTC Go to previous messageGo to next message
avatar BuckyOHare  is currently offline BuckyOHare
Messages: 3
Registered: January 2012
Go to all my models
Junior Member
I'm having the same problem as well, on two different boxes running Xubuntu 11.10 and 12.04, both totally up-to-date, and using Firefox 16.0.2.
Re: create 2d to 3d [message #56062 is a reply to message #55644 ] Sat, 27 October 2012 20:50 UTC Go to previous messageGo to next message
avatar natalia  is currently offline natalia
Messages: 862
Registered: September 2008
Go to all my models
Senior Member
I work here
ARGH!

Thanks guys, I'll look into it and see what is happening.


Shapeways Community Manager
Re: create 2d to 3d [message #56070 is a reply to message #55644 ] Sat, 27 October 2012 22:42 UTC Go to previous messageGo to next message
avatar BuckyOHare  is currently offline BuckyOHare
Messages: 3
Registered: January 2012
Go to all my models
Junior Member
Thanks very much, natalia. Smile
Re: create 2d to 3d [message #56172 is a reply to message #56062 ] Mon, 29 October 2012 15:56 UTC Go to previous messageGo to next message
avatar eanmeyer  is currently offline eanmeyer
Messages: 3
Registered: October 2012
Go to all my models
Junior Member
Thanks Natalia! Please let us know when this is resolved. I have a few Christmas gifts I want to make that could really use this tool to make them much easier to create.

Thanks,

Ean
Re: create 2d to 3d [message #56214 is a reply to message #55644 ] Fri, 02 November 2012 04:23 UTC Go to previous messageGo to next message
avatar BuckyOHare  is currently offline BuckyOHare
Messages: 3
Registered: January 2012
Go to all my models
Junior Member
I just gave it a shot at random, and it seems to be working. I don't know if it's been fixed permanently, but it's certainly working at the time of writing.

Thanks guys!

[Updated on: Fri, 02 November 2012 04:48 UTC]

Re: create 2d to 3d [message #56502 is a reply to message #55644 ] Thu, 08 November 2012 18:24 UTC Go to previous message
avatar natalia  is currently offline natalia
Messages: 862
Registered: September 2008
Go to all my models
Senior Member
I work here
Bucky,
Which browser are you using that it DOES work in please?
We are narrowing it down, as it seems to be 50/50 working for people.
Thanks!


Shapeways Community Manager

 
   
Previous Topic:Models are inverted or stand on sides AFTER downloaded to Shapeways.
Next Topic:Shop section navigation error

Logo

Hello.

We're sorry to inform you that we no longer support this browser and can't confirm that everything will work as expected. For the best Shapeways experience, please use one of the following browsers:

Click anywhere outside this window to continue.