Hi,
Our logs show that you tried to upload a model called Gear Blade on 12 May 2009 19:10 on which our checks generated: Failed, code: invalid_normals.
The same record also claims a mail was send?
(Earlier logs show multiple tries for the gear blade, unfortunately all have an error code on 'invalid normals'. Normally this error is triggered by:
- normals not pointing the right direction (duh
)
- objects being multi-manifold (eg triangles overlaying each other)
You also tried a model 'A test' at 19:47, that one was to small to be printed. For that one an email is also logged?
Hope this helps? Still weird you did not received the mails? They were not moved to some spambox maybe?
Kind regards, Arno
Last edited: May 13, 2009