I have tried several times, but the renders won't appear for this Model https://shpws.me/vC5T. Hmm, that link doesn't work which is maybe another bug, here's another one: https://www.shapeways.com/model/2519674/heart-diagonal-rods- v5.html?li=my-models&materialId=6 I'm assuming the geometry is an issue, but I get no error messages, just a lack of renders. Edited for dodgy Product short link.
I fixed your link, the period was included in your html code. Have you tried turning on materials? Also you don't have a category selected, thought that was required to share a product? But after deleting the period I can see it.
By George I think you've got it! Set the Model to be for sale, and asked for renders to generate. Then set one material to be available and that render now seems to be loading. What a blinking palaver...
Doh! They even made it a link so it's blue and sticks out. I saw this before, but thought it generated all of them anyway...
I see it now, thanks. I would say: a) I understand this from a resource perspective, but I think the renders should be generated when the 'Generate Renders' button is clicked, regardless; b) I don't think the link highlights it: the nature of the paragraph is too conversational, if something is worth noting separate it form the other text and highlight is properly e.g. Note: c) These pages are so cluttered and the navigation so bizarre, that I doubt anyone reads everything. Personally I am so happy when I finally find the little function I am looking for I get straight to business without reading every stray paragraph in sight (and in this case on the wrong side of the page).
a) Noted b) Maybe if you hit generate, with no materials for sale, it should say No materials for sale. Or should say all materials for sale generated as a default. c) Make a suggestion post about how you'd like to see it!
Order seems to be random, or more complex than for sale or public. And just noticed that models that have color information are defaulting to WSF render. Bad choice of default.