hi everyone i uploaded recently my design for the iphone 5 contest but i have some issue . when i upload the model it moves the logo i uploaded many times in different formats and stills the same, formats obj, dae, wrl, etc this is the model https://www.shapeways.com/model/734748/2bb068cf664368f57129ed 18148ac4cf i worked this in sketchup i hope someone can help me with this
Pics can help explain alot, but sometimes looking at the model file is the only way to solve a problem. Post a link to the file. Folks here are honorable enough to help, not steal your creation. Keith
A good sanity check is to open your exported file in MeshLab (https://meshlab.sourceforge.net/ - free, open source software). If it shows up correctly, then there may be an issue with the Shapeways renderer. If it fails to show correctly, then there's a problem with the export of your file. Cheers, Bart
hi thanks for the advice this is the model https://www.shapeways.com/model/734748/2bb068cf664368f57129ed 18148ac4cf i make it downloadable so you can check it. i don´t know too much of meshlab software but i installed it and here´s the picture in meshlab and in sketchup to compare it. appears to me correctly
and here´s the model succesfully uploaded in meshlab but shapeways resize the model i don´t kow why https://www.shapeways.com/model/736178/80b4aeb57b43120e9e1866 538474590d
Shapeways had the same dimensions for length and width as the original had. Was just in cm, not mm. The reason the height was off was caused by the logo sitting on top of the hexagon mesh. Nice model by the way. Keith
I'm glad you've got it all figured out. So was a re-export from MeshLab the solution? Maybe there was something odd going on with the original Sketchup export that our Mesh Medic software tried to fix, but failed. (like inverted normals or non-manifoldness in the leaf). Bart
i exported from sketchup to collada. dae and i open it with meshlab and re-exported as you said in .dae and it uploaded succesfully thank you very much for your help