Why shapeway do use only UPS? I really hesitate to use shapeways because of UPS
For that matter, i.materialize.com never earn my order yet.
Okay, I am not asking shapeways to use cheap national mails, but why UPS? there's Fedex, which is more or less like UPS, but at least, they are not as bad as UPS in terms of customer service.
UPS never takes cash but only credit card or check for their C.O.D(what a non-sense that C.O.D means Cash On Demand) items. UPS never reschedule in 'out-for-delivery' situation like, even if the client expect he/she can only receive the item only in afternoon, they don't give a shit. it's always the mighty driver's decision. They never be informative about their 'out-for-delivery' schedule , They don't take phone-calls quick enough and phone call agents are nothing but automated machine to repeat their stupid practices and never connect customer to the mighty drivers.
For this, at least, Fedex is different. Phone call agents are not usually kind but at least able to connect customer and driver to re arrange pick up/delivery schedule.
I love DHL. They don't charge excessive brokerage fees and sweet delivery guys are always flexible and informative about their out-for-delivery schedule. How many time DHL guys drove back to me whenever i just call them and ask if he/she can come back right now.
Seriously, why, shapeways, why do you use only UPS?
I don't believe it's not the first complaint that you get from your customers.
I wrote this not only because the mighty driver took back my package from shapeways in front of me today because I only hold Cash, not check, nor credit card , in C.O.D situation.
I am going to print about at least 40 N scale shells sooner or later I am really seeking for local options in 3D printing services to avoid UPS hassle.
Shapeways, I dare you, why UPS? why OOOP-PEE-ASS?