Would you like to talk to someone?
We're always interested in hearing from you - whether it is a comment, feedback or further opportunities you see either for yourself or for Shapeways. We always keep a close eye on the forums so feel free to leave your feedback there and discuss it with other members.
Who are the people behind Shapeways?
For any questions or comments you can contact one of these three Shapies, all located in the Netherlands:
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Ralph van de Borst, Customer Service Ralph is the representative of Customer service. If you encounter problems with non manifold, bad edges problems, questions about invoices, delivery or shipping status you can contact Ralph or one of the other members of the Customer Service Team. The complete team consists of Luuk, Maartje and Ralph. Contact Customer Service » |
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Peter Weijmarshausen, CEO Peter is, among other things, responsible for Business Development. He has 8 years of experience in development and delivery of internet services. Contact Peter » |
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Joris Peels, Community Manager. Joris is the representative of the user community inside Shapeways, taking care of the website, user feedback, ordering and upload issues as well as events. Contact Joris » |
Our Customer Service strives to reply within 24 hours to your e-mails. However, we are situated in the Netherlands. This is GMT +1 so many of the American days are European evenings and Asian days are very early European mornings!