Operations 2nd Shift Supervisor

Long Island City, New York

Job Summary

As Operations 2nd shift supervisor you will help bring 3D printing out of the prototyping era and into the future by helping to build a full-scale, lean manufacturing operation that will produce an ever growing number of unique products. You will work alongside our Director of Operations and cell leads to reduce lead-time, increase quality and take on new production technologies. You will aid in driving down costs per product so our customers can get their creations at a lower price, and in turn, 3D printing becomes a means for personal manufacturing for all. In this position you will report to the Director of Operations

Preferred Qualifications

  • 2+ years in a large-scale manufacturing environment
  • Experience leading and mentoring teams of 5+ people
  • Driver of change, pro-active, independent and mature
  • Analytical, process-driven thinker
  • Able to obtain, analyze, and use data to make sound decisions (experience with Excel required, experience with SQL a plus)
  • Great communicator, accountable, diplomatic, able to empower employees and delegate
  • Good time management skills
  • Can handle and prioritize multiple tasks based on impact to the business
  • Thorough experience in root cause analysis
  • KPI and metrics-driven decision maker
  • Flexibility to work weekends and outside of regular business hours (9:00am-6:00pm)
  • Able to work in a dynamic environment with immense growth
  • Has utilized/implemented lean methodology and six sigma techniques for process improvements (a plus)


  • Daily operations
    • Manage 2nd shift operations for Shapeways LIC (5:00 pm – 2:30am)
    • Coordinate with 1st shift to identify priorities
    • Champion 6S for the factory
    • Schedule daily tasks for team and prioritize responsibilities
    • Perform 3DP, PPD and DC tasks to support production and distribution
    • Ensure optimum utilization of shift labor (maximize productivity)
    • Responsible for safely locking up the factory
  • Coaching, mentoring and leadership
    • Lead team meetings with team and individual KPIs
    • Meet with members of team in one-on-one sessions
    • Report on KPI’s during leadership meeting
    • Reward and celebrate team success
    • Support culture change initiatives within the department
  • Safety
    • Ensure all team members have sufficient safety equipment and are adhering to factory safety guidelines
    • Help to implement and reinforce safety procedures
  • Support Director of Ops in ad hoc business requests in a timely manner
  • Special Projects:
    • OEE and throughput improvement (machine capacity)
    • Standardization and documentation of processes and SOP’s, creating a training plan for new employees
    • Labor capacity analysis
    • Continuous process improvement
    • Support Industrial engineering initiatives
  • Desired interpersonal skills
    • “Can do” attitude, self-motivated … high level of execution
    • Independent
    • Process minded

Why join our team?

Shapeways is breaking new ground in the field of 3D printing. With our website and marketplace for designers, our goal is to give everyone access to the revolution of additive manufacturing. This isn’t your typical web business – we have a physical product at the back end. If you’d like to work in a dynamic, collaborative, respectful environment where colleagues share ideas and encourage each other to think creatively, Shapeways is just what you’re looking for. Fun is also part of our DNA – a sense of humor is a must! You’ll also have the coolest desk toys anywhere.

How to apply

We are looking forward to your application!

Please send your resume and motivation letter to: jobs+NY@shapeways.com

Be sure to include the job title in the email subject field. We are only accepting applications in English.

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