http://www.shapeways.com/model/957220/lonelywolf.html My model is : Original Bounds In: 2.5 w x 2.8 d x 0.3 h Cm: 6.4 w x 7.2 d x 0.8 h What is this ???? : Oriented Bounds (used for determining printability) In: 2.5 w x 2.5 d x 0.3 h Cm: 6.4 w x 6.4 d x 0.8 h ???? I don`t understand what is happening , i modeled the pendant in exact measures , same measures are in NETFAB http://www.netfabb.com/basic.php What this mean when the printable MAXIMUM for http://www.shapeways.com/materials/strong-flexible-design-gu idelines it is 650x350x550mm (White) Â· 230x180x130mm (Black) Â· 150x150x150mm (Polished & Dyed) I mean my pendant is neither over that MAXIMUM and is chopped out ? Even on I.competitive service site on test page of the site http://i.competitive service.com/3dprintlab/instance/ce1c70c6-c679-4 ee5-b566-ea95a45eccd2 i get 6.4 w x 7.2 d x 0.8 h and not Orieted Bounds. The hole for chain is 3.5 mm with the "Oriented Bounds" means that the chain hole is 3.0 mm and renders my pendant useless cause a chain is 3 mm thick , when I modeled 3.5 mm exact measure , same measure in NETFAB reported. How can i make another product now when the measures are reported incorrect ?