very long minutes

Discussion in 'Bug Reporting' started by davidramirer, Apr 12, 2013.

  1. davidramirer
    davidramirer New Member
    i uploaded a file six hours ago, and the system says, when i look in "my models": It will take a few minutes for your model changes to be propagated throughout the site.
    the new model dont show up in "my models", even six hours later

    and when i check the feed http://www.shapeways.com/feed then there is nothing new since the same time.

    is the "update"-function disabled?
    - or is it a maintenance?

    greetings,

    david
     
    Last edited: Apr 12, 2013
  2. stonysmith
    stonysmith Well-Known Member Moderator
    A couple of times in the past, the Update Pipeline has hit a snag and had to be reset.
    I've sent a message to the Support team. They should get it going again soon.

    If you received the "Victory!" email, there is a link in there that will allow you to display and edit the model.
     
  3. CadMonkey
    CadMonkey New Member
    I'm having the same issue.
     
  4. davidramirer
    davidramirer New Member
    thanks for the info ;)
    hope the issue is worked out soon...

    (until then works the victory-mail-workaround)
     
  5. davidramirer
    davidramirer New Member
    it works again!
    great + thx!

    ;)
     
  6. natalia
    natalia New Member
    Great!

    Thanks guys