I wish I could say it wasnt happening again but : I just got a call from UPS where they are demanding my broker info and my Canada Revenue Business # for a 'No Brokerage Fee' order I placed through Shapeways. To say I am upset is an understatement as I was ASSURED that UPS wouldnt be pulling its old stunts when this change was first enacted. Im not paying an additional gouge fee of $30 to UPS on a $40 order :/ In fact I still have the email from Shapeways where I was told this wouldnt be happening: Hi Jason, My apologies for the confusion! We have switched to a new service in an effort to get orders out to our community members faster and more efficiently. The service works by UPS picking up the shipment and moving it to the end terminal. From there USPS (or the local mail company) handles the delivery to the destination. Because USPS is handling the domestic last mile, we can and will still ship to PO boxes. This also means you will not be charged for brokerage fees. Shapeways if you value your Canadian customers you will contact UPS and put and end to this sooner rather than later.