Upload not showing in my models

Discussion in 'General Discussion' started by Civerad, Mar 13, 2012.

  1. Civerad
    Civerad New Member
    I've been trying to upload a model to shapeways and it's not showing up. I get the confirmation email that my upload is successful but no matter how long I wait it simply does not show up. Am I missing something?
     
  2. galapalos_green
    galapalos_green New Member
    I have had that happen, too, especially when I'm uploading three or four in a row. Very annoying!
     
  3. stop4stuff
    stop4stuff Well-Known Member
    Hi Civerad,

    Welcome to Shapeways! :)

    After uploading, you should get two emails, the first thanking you for uploading a model, the second will be either 'your model is printable' or 'there's a problem with your model'. Shortly after the 2nd email (if the model is printable) your model will be available. Depending upon the complexity (i.e. number of shells & interlacing), Shapeways MeshMedic can take 30 minutes or more before accpeting/rejecting a model... at busy times the wait can be extended depending where in the queue your model is for MeshMedic. A wait of a few hours is not uncommon.

    Paul