Upload Connection Reset

Discussion in 'Bug Reporting' started by rithmikansur, Jul 31, 2012.

  1. rithmikansur
    rithmikansur New Member
    I can't seem to find any information on how large a file can be for uploading for production (not for attaching in the forum).
    I'm trying to upload a multipart stl, which is quite large.
    I keep receiving the a message that the connection has been reset.
  2. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    It says on the upload page 64mb, and if you click on tips and guidelines it'll tell you a max of 1,000,000 polygons. Which Shapeways will reduce your model to triangles, so you have to below 1 million triangles.
  3. rithmikansur
    rithmikansur New Member
    I'm embarrased. :confused Clearly 5:00am (or any time before my morning coffee) is a bad time to try to read instructions. I was too blind to even see the MASSIVE TEXT BELOW THE UPLOAD BUTTON. :rolleyes:
  4. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    No worries, we've all done it lol