two out of three items cancelled, do I have to buy the third if the order cannoct be cancelled?

Discussion in 'Customer Service' started by dawid_chlipalski, Mar 26, 2014.

  1. dawid_chlipalski
    dawid_chlipalski New Member
    Hi, I've just checked my order status, and it turned out, two out of three items are cancelled and the third which is worth nothing to me, is in production. I do not want to pay for the shipping and producing the worthles item. Do you have any suggestions or answeres how to solve this problem? The order cannot be cancelled now, cuz it is too late.
  2. HOLDEN8702
    HOLDEN8702 Well-Known Member
    Talk with Shappy team, but when a model is "in production" they can't stop it or stand for combine with another order shipping.

    But, good luck!