Time for a rant

Discussion in 'Shapeways Shops' started by paulelderdesign, Feb 20, 2013.

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  1. paulelderdesign
    paulelderdesign New Member
    Sorry guys but I have to get this off my chest, rather than posting seperately :rolleyes:

    First of all I am sick to death of being told my model won't print after uploading, updating it and selling it. makes no sense spending a considerable amount of time making a model for a client to be told the day before it goes to print that it won't. The refund thing has lost me a lot of money too and some have actually used the phrase "we'll take our business elsewhere"

    Just recently I was told after making this at 1/3 scale or 24cm in length that it won't print due to it being innapropriate material. My client was SEGA/Gearbox and it was for the release of Colonial Marines. :(

    Secondly why no Pounds on the store? Not everyone understands euro conversion. I'd rather have dollars as it's easier. Can my default currency be changed?

    Sorry to go on but I'm trying to run a business here and I'm sure others have the same issue.

    Regards

    Paul
     
  2. AmLachDesigns
    AmLachDesigns Well-Known Member
    The currency thing is a problem for many people and has been aired many times in the forums. SW are addressing it, apparently. Still, no harm in adding your opinion to debate.


    If you are saying that SW would not print this because it is a weapon over their size limit, then Stop4Stuff did warn you: 61843. 3d printing companies are wary of printing weapons, especially gun parts, as it might threaten their whole business. As a non-American perhaps you don't care, but the 3d printing of guns and gun components is a hot topic with US lawmakers politicians and if they legislate this might mess us all up.

    Perhaps you should see if another company will print your item. If not the Belgian company, then try someone offering 'Rapid Prototyping'.

    Good luck.

     
  3. natalia
    natalia New Member
    Hi!

    I see you have reduced the scale of your model to make it under 10cm so it complies with our guidelines. Thank you!

    As for printability, when you adjust the scale, remember that ALL dimensions change, so it is important to check all the details so they still comply with the design guidelines especially minimum wall thickness.

    Lastly, we can not offer Pounds Sterling on the site as we are not a registered business in the UK. We offer Euros and Dollars because we are registered in the EU and the USA. When you check out with PayPal, you can of course pay in any currency you wish.

    As has been mentioned, we are working on displaying both currency options on the site at the same time.

    -Natalia
     
  4. paulelderdesign
    paulelderdesign New Member
    Thanks to all. I rant a lot so it was not really aimed at anyone just venting :D

    I did resize the pulse rifle yes I have a way in 3ds max that works for me and may help other
    users.

    First I make a cube to the minumum size in this case 0.7mm and align it to every part if it is over I'll see in my work space (especially the design views)
    . Definitely helps to use the edge tool once attaching your objects to see the red errors or non watertight areas, just select all or drag your selection and if there are no red lines, you're good to go.

    I'll be ordering a copy of the pulse rifle soon for myself so I will check it now :cool:

    Thanks for the support I promise I will...rant less

    Paul
     
  5. UniverseBecoming
    UniverseBecoming Well-Known Member
    In regards to currency conversion I thought I had hit on a good idea when I though of a browser plugin that would do it automatically and was going to suggest that for programmers that might be reading, but then I thought I better check and see if it's already been done and sure enough, it has for Firefox and probably other browsers too.

    Not the solution, I know, but it should help a bit when wanting to know the exact conversion until things with Shapeways improve in the future.

    I'm sorry you had to scale your design down, I can appreciate how frustrating that might be. There is a way to scale it back up if you're just making a one off prop and still want to use Shapeways. What you could do is make the design into a mold cavity at 10 cm and then cast it using these instructions to enlarge it to the size needed.

    Is Shapeways following some kind of international laws or something when it comes to firearms? If so, it would seem as though the 3D printing industry is getting treated unfairly here, since toy manufacturers have been manufacturing full scale firearm replicas for decades without incident.
     
  6. paulelderdesign
    paulelderdesign New Member
    For prop makers like me it's a nightmare but I would rather keep my shop within the law whatever country is affected. As a cosplayer myself (see my site) You'll see that all my photoshoots require replica firearms mostly airsoft, in the UK we have two tone and blaze tips

    I guess shapeways can't trust everyone as someone printed a working gun using an older model 3d printer and it's becoming an epidemic now here

    Paul
     
  7. stonysmith
    stonysmith Well-Known Member Moderator
    Last edited: Feb 21, 2013
  8. UniverseBecoming
    UniverseBecoming Well-Known Member
    Great! Thanks for the info!
     
  9. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Please direct further comments to this post
     
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