Hi, all! I created the attached DAE in Sketchup and then doublechecked it in MeshLab -- it looks fine in both. But after uploading, you can see how the text is not correctly and rotated: http://www.shapeways.com/model/816960 Any ideas on what I'm doing wrong? The only thing that occurs to me is that the lettering is not attached to the underlying face, but I'm not sure how to confirm or deny that. (Or even if that would lead to the problems I'm seeing.) http://www.shapeways.com/model/816973 is the result of uploading a MeshLab-created STL, but unfortunately, the relevant text side is hidden. If anyone knows how to get Shapeways to show a different angle, please let me know. Thanks in advance for any help.