Telephone Numbers

Discussion in 'Shapeways Shops' started by HazelwoodModels, Jun 9, 2013.

  1. HazelwoodModels
    HazelwoodModels Well-Known Member
    If telephone numbers only "Help with Delivery" then why make them a compulsory entry?

    Entry of Telephone numbers is sure to frustrate a smooth transaction.

    Also, you corrupt the address format with it: you could at least put it in brackets.
  2. bartv
    bartv New Member
    We added this because we had a rather high percentage of packages that were returned because UPS couldn't deliver them. Having your phone number on file *greatly* improves their rate of succes. As this makes customers happier and reduces the amount of additional work for us (resulting in lower prices in the future), we felt that making this field required was the right choice.

    Last edited: Jun 14, 2013