:evil: I made a order may 7 and paid it the same day may 9 I was contacted that they want prove for my company the prove i provided was not good enough so I can only buy paying vat, no problem because in Denmark I can get it back, so just send the stuff and inclued the vat. I told Shapeways may 11. Not possible, you has to cancel the order and make a new ony, OK so send back my mney so i can pay for a new order, I wrote that to the may. 11. but nothing happens what the **** is happening here????????????? Nothing come on I need the parts but I dont want to pay twice and why can you take the vat in a new payment and proceed the order. So take care ordering from this company, when it comes to service there are none. Editted by mod, removed swearing.