Still in production

Discussion in 'Customer Service' started by tempusr162541_cb2dd44e24, May 25, 2012.

  1. Shapeways,

    I have ordered the fourth of May a silver necklace pendant and a little black strong and flexible product. I paid directly via Paypal. I really need my necklace pendant the next tuesday but at "My orders'' it says it is still in production. And delivery time should be 21 days.. so is the arrival day 25th of May? Today?

    Thanks in advance!
  2. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
  3. maartje
    maartje New Member
    Hi J.vEs,

    Can you please sent me your order ID, too: than I can find out the status of your order and give you an exact shipping date.

    Hope to hear from you.
    Cheers Maartje