Shop is not available!!

Discussion in 'Shapeways Shops' started by MichielCornelissen, Jun 28, 2011.

  1. MichielCornelissen
    MichielCornelissen New Member
  2. MichielCornelissen
    MichielCornelissen New Member
    Just noticed that other shops are affected as well.
  3. richgain
    richgain New Member
    I noticed this last night and have emailed support at Shapeways. No response yet.

    I can see my own shop as long as I am logged in.
    If I log out (to see what shoppers will see) I get a blank screen.

    I use as the main communication in links and on my business cards so I hope this is only a temporary glitch.

  4. Bunrattypark
    Bunrattypark New Member
    Yes, here too, I thought my connection was the problem, but it appears all our shops have vanished! No sales for Shapeways today, so...
  5. richgain
    richgain New Member
    Just done some more testing.

    It all depends on your logged-in status.

    If you are logged in you can see your own shop and everybody else's too.
    If you are not logged in you cannot see anybody's shops at all.

    Must be an error. We wait.

  6. bitstoatoms
    bitstoatoms Member
    Hey all,

    I just notified the developers.

    Thanks for pointing it out...

  7. barrys
    barrys Shapeways Employee Dev Team
    Fixed, turns out the cache was not cleared correctly after the deployment of yesterday and had an issue with one of the shops templates.

  8. richgain
    richgain New Member
    Yep, that's fixed it.

    Thanks for the speedy response.

  9. bitstoatoms
    bitstoatoms Member
    Thanks Barry!