I am sorry to say this but this is extremely nonsensical and will be very counter productive for Shapeways. Whoever took this decision to force the scale model Designers who use FED plastic to print their models halves 'detailled-side-down', models for which Designers have worked hard (often for months) to make them very finely detailed to print them at Shapeways highest resolution at 16 microns will now see all those fine details be covered with frost and crystals, all of that because Shapeways wants to use less support material... This is really nonsense ! The very reason Designers go to Shapeways is to have the maximum amount of resolution that Polyjet 3DSystems machines can offer, NOT to have it ruined by printing our aircraft fuselages halves or train engines upside down !! What the heck is going on at Shapeways decisional level for them to take such self-destructive measures ??! Remember what happened with social networks Friendster, Multiply, versus Facebook ? Bugs ruined Friendster and made it shrink and then disappear from the market. Facebook was offering better ease of use and features (minus the bugs) and gathered the largest amount of users. The bosses of Shapeways should really read the story of the demise of Friendster, it might give you an idea of what could happen to Shapeways if it does not remember the most basic principle for this sort of businesses: make the people who use your service happy and make sure they get what they paid for. Otherwise Shapeways might very well go the same way as Friendster and Multiply and many other such companies that disappeared because they never fixed their bugs and did not offer a service that kept their users happy. When people are dissatisfied, they go elsewhere. So unless Shapeways is trying to become only a jewelry and fashion store (and it looks more and more like this is the way they are heading), then you will lose that core group of scale modelers (who would have become your biggest users and sellers, if you do not end up chasing them all of with this new nonsensical rules and pricing scheme for Polyjet plastics. I have nothing against price reductions, but when you do a price reduction, offer it to everyone, NOT just for the smallest tiny models, to then punish and dump a crazily high increase of price on the back of the people who have models that are longer than say 10 cm...! Also remember that it is when you start to change things in a wrong way that things start to go down. This is the very kind of sudden and brutal changes that alienated the users of Friendster. Soon after the company was defunct. The truth is: there is a need for a price equal to or lower than the 6$ per centimeter cube that we had before for the so called BIGGER, LONGER parts printed in FED at 16 microns (not just for the smaller sizes) ! (But certainly not printed face down !). And if 3DSystems are using monopoly tactics and are putting RFID tags on their bottles for the support wax thus not allowing anyone who might want to recycle the wax to put it into their machines, then start a campaign of pressure against 3DS to force them to stop this practice, write articles, have bloggers talk about how outrageous this is, here i give you exemples of titles that might catch their attention: ''3D printing giant 3DSystems does not care about recycling and goes as far as putting RFID tags on the bottle of wax support material so as to make it impossible for their clients to put any recycled wax into their machines.'' ''3DSystems does not care about the environnment and is a major polluter.'' ''3DSystems support material wax goes directly into landfills by the tons because they refuse to let their users recycle the wax.'' I believe States in the US and cities should even charge taxes on 3DSystems for the garbage they force their clients to send to landfill (California could do that given how progressive they have been since a few years to implement measures against polluters and chemical industries (thanks to them we now often know from MSDS sheets if a product contains chemicals that are carcinogenic). You are using their machines, you have every right to ask them to stop causing you problems with the wax and to allow companies to recycle it if they are not willing to do it themselves. In fact, based on the only fact that they are using RFID tags on their bottles (similar to the way Canon is putting chips on their inkjet cartridges to block 3rd party manufacturers to sell replacement ink cartridges at cheaper prices) tells me that there are probably ALREADY companies that have figured out a way to either recycle the wax or to make wax that cost less than 3DS's, and they are trying to block them from selling it to end users so as to continue to charge monopoly rates most likely (i don't know how much the stuff costs, but i know what monopoly does to prices). They are probably using excuses such as ''this might damage our machines or void your warranty'',,,. But last time i checked, people could use many different types of SLA resins in the various DLP machines out there, so i see no reason why the same could not be done with 3DS machines for alternate sources of wax, or even for recycled wax (which i am pretty much sure 3DS could do if they invested into some R&D, but i think they probably prefer to continue to charge monopolistic rates rather than make it cheaper). @Shapeways, you say ''Both we're looking into solutions for because for obvious reasons recycling wax would be good''. Both ? You mean who ? Shapeways and 3DS ? I doubt so, because you said it yourself : 3DSystems puts RFID tags on its wax bottles so that their machines will refuse to load any wax that doesn't come from their factory. So even if you had a 'solution', 3DSystems would still block you from using it or would sue you. The only solution is to force 3DS to recycle the wax as sending it into the landfill is bad for the environment, period. Even if a company did offer a less expensive wax for exemple, unless they cracked the RFID ID of the tags to create their own tags, they would get 3DS on their back and 3DS would quickly modify their RFID tags with a new ID and they would be blocked again. Back to square one. On the other hand, it is not impossible that you could take on 3DS in court if ever they pretend that you have no right to 'break' through the RFID lock that stops you from using an alternative source for the wax, because once you have purchased a product (the 3D printer), it is your property, and there is nothing they can do to stop you from modifying it if you need to (it is not as if you were removing the 4th wheel of a car and driving on the road on 3 wheels... 3D printers are not regulated and won't go anywhere, so you would most likely be perfectly able to do any modification you need to unblock what i consider to be an attempt to create a monopoly by 3DSystems with their RFID block. It is kind of the same as if Ford or Chrysler said you can only put Shell gasoline in their cars. I would tell them to go take a walk. Oh, but i forget: of course there are people who are modifying (and happily to so, to run on used cooking oil, which smells good and does not pollute the environment), or for more trivial pursuits such as to make their car look better or more sporty, with new alloy wheels, lowered body, etc). So, all the more reasons for Shapeways to do a little 'body work' on their printers due to necessity. Of course if your machines are still under warranty, you cannot go ask them to repair it if something breaks if you did put wax from a 3rd party in it, that's the chance you'll have to take. But then once the machines are no longer under warranty, that would no longer make any difference, and you would most likely be able to do so as long as the alternative product does not damage your machines or printed parts. Take note that i understand the logic to price the tinyest brass metal parts at a higher price due to the fact they cost your more in post-treatment than some parts that are a bit bigger. However if we use the same line of thinking to look at the tinyest parts made with FED and FUD plastic, that does not explain why these are now cheaper in the new scheme for Polyjet plastic prices... In all logic they should now also cost MORE (not less) than before, just like for the new pricing scheme for brass... Apparently someone is using a 1 rule, 2 measures at Shapeways... Your PR may repeat your mantra hundreds of times, but i am not buying it. Too many things that clearly sound like PR brainwashing to try to make us forget what the real problem is here. Shapeways is possibly in trouble, so prices are going up, and they want us to believe that it's all for our own good and it will bring many new 'opportunities'. Well, i ask what opportunities ?? when your own Designers are saying: 'back to serving tables at Starbuck'... Here is the list of what you have just eliminated as your market and Designers: Anyone who makes scale models bigger than 5-10 cm. Anyone who needs a hollow scale model of more than 5-10 cm with a finely detailed outer surface. Anyone who makes jewelry bigger than a hand-ring. Anyone who makes brass or any other metal models, earings, pendants, bangles that are made of wire. Any models that have a complicated, detailed shape (that just about eliminate more than 50% of the people who use 3D printing services to make their jewelry, decorative or scale model pieces...). Anything big (bye-bye lamps and anyone who designed those great, imaginative, spectacular large pieces that attracted me and thousands of other Designers and clients to Shapeways in the first place). Did i forget anyone ? That leaves pretty much only simple small finger rings and earings, and tiny figurines and scale models detail parts.