Receiving non-sense emails from Shapeways

Discussion in 'Shapeways Shops' started by Oskar_van_Deventer, Dec 22, 2010.

  1. Oskar_van_Deventer
    Oskar_van_Deventer Well-Known Member
    Hi Shapeways,

    A new bug has crept into your otherwise wonderful IT system. I have been receiving a lot of identical nonsense emails like the one below. The good news is of course that my shop seems to be doing well.

    However, what good is it to me to learn that "The model that someone ordered [...] is going to start its journey [...]"? Could you at least provide me with some information?
    -What model was shipped?
    -What order number does it relate to?
    -Was it my own order or not?
    -Who placed the order?
    -Reference to contact the buyer?

    At this moment, even the minimum information (the model name) is lacking.

    Thank you.


    === One of many identical received emails ===

    ----- Original Message -----
    From: Shapeways Team
    To: [...]
    Sent: Wednesday, December 22, 2010 6:29 PM
    Subject: Shapeways | Your model has been shipped


    The model that someone ordered from your Shop is now being placed in a snug UPS box and is going to start its journey around the world to your customer!
    We thought you would like to know the status of your 3D printed physical version of your wonderful design!

    Kind regards,

    The Shapeways Service Team

    Last edited: Dec 22, 2010
  2. robert
    robert New Member
    Good points.

    We can touch that up a little. And yes your shop isn't doing that bad. :)


  3. lensman
    lensman Well-Known Member
    I raised this very point with them over a week ago... it's going to be looked at...