Problems with FUD

Discussion in 'Shapeways Shops' started by tdr_innovations, Apr 23, 2012.

  1. I have just recently recived two complaints from customers that their FUD parts were distorted, soft and tacky.

    Is Shapeways experienceing problems with their FUD material curing properly?

    Tim
    TDR Innovations
     
  2. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Tim,

    You'll want to inform your customers to contact service@shapeways.com about their issues. That way they can get a new print sent out, and document the quality concerns.